When it comes to doing more for less, 3rd Party Maintenance is the first choice for most of the IT managers globally. More and more companies are now finding new and innovative ways to reduce costs. Though service providers are the ideal choice by default when it comes to new equipment, there are several areas to consider when the initial service agreements are expired.
IT Gurus of Atlanta has come up with certain key benefits that you should get when you engage with a third party maintainance and that doesn’t necessarily have to be IT Gurus.
Single Point of Contact: Generally a 3rd party service provider is a single point of contact for all your support and spare requests which eliminates the lack of accountability that can occur when dealing with multiple service providers. This leads to reducing waste of time and paperwork
Best Support: 3rd party support vendors offer a wide range of choices and service levels agreements. They provide 24/7/365 on-site performance and technical helpdesk support
Experienced Technicians: 3rd party service providers maintain a team of technicians who are experienced in dealing with multi-vendor support. They develop in-depth expertise through extensive, ongoing training and real world experience servicing equipment from multiple manufacturers. They are capable of servicing and maintaining IT hardware from all major providers including IBM, HP, Dell, EMC, Cisco, Juniper and many others
Rapid Parts Availability: It should have stocks in various geographic locations around the world to provide companies with a fast and reliable service for their mission-critical infrastructure. So that the companies never have to compromise on the quality of the spare parts
IT Gurus of Atlanta has leveraged its technical and business expertise to become a leading provider for critical IT systems and its maintenance services worldwide. You can contact us to learn more about how we can assist you with maintaining your critical IT infrastructure
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