Microsoft dynamics 365 is a cloud based solution that provides integrated solutions for ERP and CRM to enable businesses automated field services, track leads, improve operations and drive sales. There are two editions of Dynamics 365: Enterprise edition and Business edition. Enterprise edition is best for organizations with at least 250 users while business edition is best for companies with less than 250 users. The cloud based solution brings digital intelligence to every decision that a business make.
You can use Dynamics 365 to do the following:
You can customize templates for landing pages and emails. The drag and drop design tools will simplify creation of content and personalize customer experiences to nurture leads. The personalized emails will help generate follow up activities as you launch workflows.
You can share information about contacts and leads across your business teams without the need to worry about security. You can also automate follow ups and track progress as you determine how each interaction affects the overall results.
You will develop a greater understanding of your market since you can easily view each lead and connect processes. This will help ensure that your marketing data has the latest contacts, the most recent activities and open purchases.
You can keep all information about events, logistics, sessions, sponsors, ticketing and more in a single place where your team can coordinate at ease.
You can set up automated rules to automatically identify your priority leads based on the interaction of your events and customers.
You will get monthly operational cost which is a flexible way rather than having capital costs. This is a cheaper option that can definitely lead to significant saving.
Dynamics 365 will make your business become more productive since it offers direct insights to help you make better decisions. The combination of CRM, ERP, office and additional apps into a single pane will make your work easier and more productive.
Dynamics 365 is specifically based on Microsoft app source where you can search and find the app that you require. When your needs change, you can search and choose your preferred app with no hassle.
Dynamics 365 features robust security and controls for apps that are built into cloud services including network connectivity, physical data centre, administrator access and service hosting platform.
The functionalities of dynamics 365 are broken down to individual apps each covering specific processes. The following Apps works together within dynamics 365 allowing businesses manage all operations within a single comprehensive solution.
This app offers capabilities to manage critical processes to enable businesses plan and manage finances, warehousing and transport operations effectively.
This app contains tools that organizations needs to manage back to end operations including warehousing, manufacturing and management of the supply chain.
This app allows creation of immersive customer experiences, outstanding services and optimization of business operations.
This app is integrated with LinkedIn. It helps employers find the right employees and streamlines hiring processes while increasing engagement.
This app is a sales and management system that offer insights into relationships with customers and helps in generation of leads.
This App helps in personalization when engaging with customers. Some of its built in features includes recommendations, scripting information and ease of access to knowledge bases.
This app contains all features that a business requires to plan and execute marketing strategies including management of landing pages, email campaigns, events and marketing strategies. The app features various marketing automation tools that help businesses market more effectively.
There are two main steps in licensing dynamics 365.
If you want to maximize the efficiency of your employees and increase the productivity of your business, Dynamics 365 will get you covered. If you need any help with the integration, feel free to contact us by filling out our contact form on our website and we will get in touch with you soon.
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IT Gurus of Atlanta is an Information Technology firm with Consulting Services that offer a comprehensive suite of expertise to improve business operations with the latest technology. Our focus is on complete client satisfaction. This means, with us, the right solution is the solution that is right for our clients. IT Gurus of Atlanta’s staff has over 20 years of experience in the IT industry that has given us the edge when implementing new products or services into existing environments to make a seamless transition process. Originally opened in 2006 and have since experienced steady growth.